Wild ID Online Help

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1. What is Wild.ID?

Welcome to Wild.ID! Wild.ID is a TEAM Network derived software designed to serve as an as an open-source platform for managing camera trap projects. This software allows users to store and manage multiple projects objectives, equipment and personnel information, camera trap images and annotations, and ancillary data like temperature and moon phase that might be useful for later analysis.

After almost a decade of experience with DeskTEAM, Wild.ID has built upon DeskTEAM's features and incorporated improvements to facilitate the TEAM Network"s camera trap management capabilities. Like DeskTEAM, Wild.ID requires an initial internet connection to download the software and then a periodic internet connection to update software, install and update plugins, and eventually upload data to TEAM's database. Otherwise, it is like DeskTEAM in that the image annotation can be conducted also when offline.

Wild.ID also offers several language options in addition to English. This software is not only ideal as a new tool to manage TEAM Terrestrial Vertebrate data, but also serves as a resource to manage additional camera trap projects or seasons of data collection, train students and protected area managers in camera trap management, and disseminate the software to colleagues conducting camera trap monitoring within your extended network.

2. Wild.ID TEAM Plugin

To sync the information managed through the TEAM Network"s myTEAM portal, we have developed a TEAM plugin extension for Wild.ID to transfer site-specific properties such as project and sampling design information and camera management directly into Wild.ID.

Thus, this extension is specifically designed for TEAM Network members from core monitoring sites that are recognized personnel within myTEAM's Site Management Tool. This plugin syncs with myTEAM user accounts to allow for the transfer of project personnel and camera trap management details into Wild.ID. Authorized users will require their login information used for access to myTEAM on www.teamnetwork.org

The properties available in this plugin are not editable – meaning that changes to any of the project properties (sampling events, personnel, camera trap management) can only be made via myTEAM and then re-synced with Wild.ID's TEAM Plugin to update in your local version.

Please note:
The Wild.ID TEAM Plugin is currently under development. This manual will be updated as we add additional features such as exporting and/or uploading data and transferring legacy camera trap data to previous sampling events.

3. Getting Started
a. Installing Wild.ID
Download Wild.ID Software

Note: This step requires an internet connection
Please ensure that you have uninstalled any previous Wild.ID version. Until the updated version is published on Github, please enter the following link into your browser (http://www.teamnetwork.org:8080/Wild.ID/download.jsp) and press enter to gain access to the TEAM Network"s Wild.ID download location.

Please select to download the current version (0.9.19) for either the Windows or Mac version by selecting the appropriate link and Wild.ID software should automatically download to your computer.

Install Wild.ID Software
For Windows Users:
  1. After downloading, open the Wild.ID-win zip file and extract the files
  2. Within this folder, please select the Wild.ID-0.9.19.exe file and select Open or Run.
  3. To Set-up Wild.ID
    1. Click Install to continue with the installation.
    2. Wait for the software to install (this may take a few minutes)
    3. Once the software is finished installing, Wild.ID should open automatically. If Wild.ID does not open automatically, look for the program in the "Start" menu if using a Windows computers or use the Finder app to locate and open the software. By double clicking, selecting Open or Run as administrator.
    4. Note: If/when prompted to select the installation folder, choose a location on the computer for which your user has read/write permissions. Click OK or Next > to continue the installation process. When the installation is complete, click the Finish button to exit the installation wizard.
For Mac Users:
  1. After downloading, open the Wild.ID-0.9.19.dmg file.
  2. Add Wild.ID to your applications.
  3. Once Wild.ID is in your Applications folder, you should be able to open the software.
Once the software is finished installing, Wild.ID should open automatically. If Wild.ID does not open automatically, look for the program in the Start menu if using a Windows computers or use the Finder app on Macs to locate and open the software.

4. How to Use Wild.ID

a. Registration
Note: This step requires an internet connection

Once you have opened Wild.ID for the first time, you will be prompted to register with Wild.ID. If you have a reliable internet connection at the time, please register. If you do not, please select "Register Later". You will only be prompted to register once for each Wild.ID installation.

b. Update Wild.ID
Note: This step requires an internet connection Before installing the TEAM Plugin, please check whether there is an "update" to your version of Wild.ID. You can determine if there are recent updates by the status in the right corner of your window – which will either say: "Latest Version" or "Update Available". In addition, you can check by navigating under – Help > Check for Updates

If there is an update available, please choose to update to the latest version. This can be done through the following steps. Select Help > Check for updates. You will be notified of the current and latest versions and provided an update option if a new version is available. Select "Update" and then "OK" to restart the Wild.ID software. Wild.ID will close and then restart with the latest version.

c. Manage, Install, and Sync TEAM Plugin
Note: These steps requires an internet connection

Manage Plugins
After you have ensured that you are using the latest version of Wild.ID, it is time to install the TEAM Plugin on your local computer's version of Wild.ID. To Install the Wild.ID TEAM Plugin for the first time, please first choose Plugin on the main menu and then select Manage Plugins

Install TEAM Plugin

Additional plugins may be added over time, but for now you will see the TEAM Network's Wild.ID.TEAMPlugin. Select to Install Plugin. Wild.ID will ask you to confirm that it is OK to install and will inform you that Wild.ID will need to restart after installation. Please choose OK. Wild.ID should restart automatically with the TEAM Plugin available

Please note: In future updates to both Wild.ID and the TEAM Plugin, you will not be required to follow any specific order. After this initial installation, Wild.ID will alert you when a new version is available (see below). It is always advised to update to the latest version whenever possible as we are continuously improving the software after user feedback. In addition, you will be able to periodically check for plugin updates (see how below. We advise that you check for both software and plug-in updates frequently and update whenever you have an internet connection available as we are continuously making improvements.
Sync to TEAM Network
For the TEAM Network's long-term monitoring projects – you will need to sync with the Site Management tool on myTEAM to load certain site-specific properties to your version of Wild.ID. Please note – it is necessary to install and manage all TEAM data through the TEAM plugin properties. Syncing Wild.ID to the TEAM portal to load site information is mandatory prior to uploading and annotating images. If you proceed without first installing the plug-in and syncing to the TEAM Network via the Wild.ID.TEAMPlugin, unfortunately, TEAM data will not be accepted and you will need to re-enter and annotate all data to meet data quality standards.

Once Wild.ID has relaunched, under Plugin in the main menu, you will now see the TEAM Network plugin with the option to Sync with TEAM. Under the main menu - please select Plugin > TEAM Network > Sync with TEAM.

You will be prompted to enter your myTEAM username and password and then select Login. Then you Choose the TEAM site to sync data from the pull-down menu and select Sync Data.


If your transfer has been successful, you will now see the TEAM Site's Project Information in the left window pane under Projects. This information will include the Organizations, People, Camera Traps, Arrays, and Sampling Events that are managed under myTEAM's Site Management Tool.

If for some reason the sync was incomplete, you will receive an error message and we ask that you contact us either via Wild.ID (see under the help section) and/or, preferably, via e-mail at help@teamnetwork.org.

d. Setting Preferences

Prior to proceeding to the next steps, there are several general and image annotation preference options now available. To configure your preferences, select Wild.ID along the top menu and then Preferences. Once you have chosen any changes, select "Save Preferences" at the bottom of the page. You can return to this menu at any time to edit and save preferences.

Please note: Certain preference settings will need to be changed/established prior to uploading and annotating images in a deployment (or project, etc.). Preferences that need to be pre-established are noted below. Others, can be changed at any time (e.g., language, style, working directory, species naming system).

General Preferences

  • Default Language
  • Wild.ID currently supports four languages: English, Chinese, Spanish, and Portuguese. Additional languages will be added dependent on user demand. While English is the default language, you can easily change to your preferred language in the preferences. This preference setting can be interchanged at any point while using Wild.ID. However, please not that certain selections (e.g., common names) and export files will remain in English.

  • Default Style
  • Users have a choice of text style including either Modena (default) or Caspian. This style preference setting can be interchanged at any point while using Wild.ID.

  • Default Working Directory
  • You may choose to select a location on your computer or network for a specific file folder where you typically manage camera trap information (input and export files). The default working directory can be changed at any point while using Wild.ID, even as you load images or metadata - you will have the option to select a different location at that time (e.g., SD card) if needed without having to re-visit preferences.

    Image Annotation Preferences

  • Species Naming System
  • Wild.ID offers the user a choice between annotating images using either Binomial Nomenclature (Genus and species) or the Common Name. For the TEAM Network, it is advised to continue using the default Binomial Nomenclature.

  • Default Annotation Person
  • If there is one person that is primarily using the version of Wild.ID to annotate images, you can choose to select the person from the pulldown menu. The default person"s name and e-mail will appear in the "Identified by" section of the annotation screen; however, pull down options will remain for other individuals associated to the project. Selection of a "Default Annotation Person" should be done prior to uploading images to a project, deployment, etc. otherwise, the selection will remain blank and you will need to choose who the image is identified by from the pull-down menu selection of individuals attributed to your project.

  • Default Group Time Interval
  • When working with images in a group (See Group Mode below), the Default Group Time Interval is set to 2 minutes. This means that all images taken within two minutes will be automatically grouped together under the Group Mode to facilitate annotation. It is advised that TEAM sties continue to use the 2-minute Default Group Time.

    The default group time interval should be established prior to creating an independent project. If a project is already established and you change this selection it will not correspond to your adjusted time frame for existing projects. Any images uploaded to a project will correspond to either the default time interval (2 minutes) or a previously adjusted group time interval that was established prior to establishing a project and uploading the images.

    Similar to DeskTEAM, when annotating images using Group mode - you will have the option to omit any photos that do not belong within a group that have been automatically included as per the default timeframe (see under group mode). In general, users can change the default time from 1 to 1440 minute(s) dependent on your preferences.

    5. TEAM Site Project Information

    a. Verify TEAM Site Project Information
    All information regarding your site should now be available in the left window of your screen. This includes information on the following:

    The Wild.ID TEAM plugin will automatically load organizations that are attributed to your TEAM site under myTEAM's Site Management Tool. After an organization is added into Wild.ID, it will be saved for future projects – both TEAM and non-TEAM related. New organizations can be added to nonTEAM projects within Wild.ID; however, organizations attributed to your TEAM site can only be modified under Site Information in myTEAM's Site Management Tool.

    The Wild.ID TEAM plugin will automatically load people that are attributed to the Terrestrial Vertebrate Protocol for your TEAM site under myTEAM's Site Management Tool. After a person is added into Wild.ID, it will be saved for future projects – both TEAM and non-TEAM related. A new person can be added to non-TEAM projects within Wild.ID; however, people attributed to your TEAM site can only be modified under Personnel Information in myTEAM's Site Management Tool. However, please note that aside from the personnel currently attributed to the TEAM project – former personnel (i.e., that set-up cameras or annotated images in prior sampling events for the Terrestrial Vertebrate protocol) will remain in the Persons list for your TEAM project despite any changes that may be made within the Site Management Tool.

    Camera Management
    The Wild.ID TEAM plugin will automatically load camera traps that are attributed to your TEAM site under myTEAM's Site Management Tool. Please ensure that your camera trap list is up to date under myTEAM's Site Management Tool by first selecting the Site Information Tab and then Equipment Management. Reviewing the camera traps, associated serial numbers and condition (e.g., functional or broken), especially for any new camera traps that may have been purchased. As with personnel, retired camera traps will remain in Wild.ID's camera management section if they were used in prior sampling events.

    Array and Deployment locations
    In the left side panel under Camera Trap Arrays –select the arrow to view the deployment (camera trap) locations within each array. The available arrays should follow your Site"s sampling design and details on the geographic coordinates of the point are shown in the main window when you highlight a particular array in the left window pane. If changes need to be made to your sampling design (e.g., moving a camera trap point) please contact help@teamnetwork.org.

    Sampling events
    As mentioned previously, we are developing a way to transfer all previously annotated TEAM Terrestrial Vertebrate data from webTEAM to Wild.ID so each site can have the option to keep a copy of the data locally once we fully transfer from DeskTEAM. Thus, you can expand to see the series of sampling events for your TEAM site in the left side pane by clicking on the arrow. If you do not see the most recent sampling event (e.g., 2016.01) in the sampling events – please let us know via: Help > Contact Us or help@teamnetwork.org.

    Please note: All project information for TEAM sites is not able to be edited within Wild.ID. If you try to delete or add to the TEAM project, you will receive a Plugin error message that the TEAM project is not editable. If edits are needed, please proceed to the next section.

    b. Update TEAM Site Project Information
    Note: This step requires an internet connection

    As previously specified, any changes that need to be made to sampling events (via the organizing unit), personnel, or camera trap maintenance needs to be done through myTEAM at www.teamnetwork.org. When changes are made to myTEAM's Site Management Tool, please update your Wild.ID.TEAMPlugin.

    The process to do this is very similar to when you installed the TEAM Plugin. Under the main menu - please select Plugin > TEAM Network > Sync with TEAM. You will be prompted to enter your myTEAM username and password and then select OK. Then you Choose the site to sync data and select Sync Data. You will receive a message when your project was updated and please select OK.

    If for some reason the sync was not complete - you will receive an error message and we ask that you contact us either via Wild.ID (see under help) or via e-mail at help@teamnetwork.org. You can then verify that the updated information is correct as done in the previous section, continue to make changes in myTEAM and then re-sync with Wild.ID until all project information is up to date. If you have logged in to sync data and continue to work in Wild.ID while remaining online, you will not be prompted to Log in to the TEAM Network.

    6. Importing and Annotating Images
    We are finally ready to being to import and annotate images for your site. Please note that while you will be able to import and annotate images in prior sampling events – please do not create any data here until the technical unit creates a transfer file directly from TEAM's main database. Of course, if you are just testing Wild.ID you can import and annotation images as a test; however, these images will need to be deleted eventually when the transfer files are available in the near future.

    If you are beginning to work with Wild.ID to process your most recent monitoring period – please only concentrate on working with your most recent sampling event. To start the process of adding data and images to your project, choose File > Annotate Images > choose TEAM Site.

    a. Importing Images
    This will open a new window in the main frame to Load Images with Deployment Information: "TEAM Site". From the data entry options available in the main window - as a minimum requirement prior to uploading images - you must choose a selection in the pull-down menus for the Sampling Event (most recent), Camera Trap (deployment) location, Camera serial number, and Image Folder. Adding information to the additional fields (such as Setup and Pickup person) is preferred for TEAM Network members so that we will continue to have this information available as metadata. Once you have entered the information in the window please select Save Deployment.

    You will receive a message that the images are loading during which time Wild.ID will be disabled.

    After your images are imported you see a confirmation window. If there are any issues, such as the dates you selected for the start and end dates of the deployment, these will be automatically updated via Wild.ID by reading the image EXIF properties.
    Please note: You will need to repeat this upload process for each camera trap location. Until you get used to Wild.ID - we suggest that you upload and then annotate each camera trap point prior to moving onto the next camera trap.

    b. View and Annotate Images
    Once your images have been imported successfully, you will now see the list of images in the left window pane under the camera trap location. To begin annotating images, select the first image and the annotation screen will appear in the main window as seen below.

    EXIF Tags
    In the main window (above), you will notice that basic image data will be available from the EXIF tags: Camera Maker, Model, Capture Time, Firmware, Moon Phase, Sequence, Serial Number (entered when uploaded images), and temperature. Please contact us if this information is not being displayed for some reason so that we can troubleshoot this – as having this ancillary metadata is important for all TEAM sites moving forward.

    Additional image data (as shown on the right) can be viewed by selecting the EXIF tab at the top of the main window and scrolling down through the tag values.

    Single Mode
    There are two ways to annotate images in Wild.ID—individually or as groups. The default annotation method is individual annotations. Please see the "Group Mode" section after this section for more information about how to use this function to annotate more than one image at a time.

    To annotate images individually, click on an image name from the navigation tree on the left panel. You will see the image and entry fields appear in the main window.

    To view the full-size image, click on the rectangle in the top left of the image. You can also zoom in and out using the "+" and "-" symbols in the top left. Click and drag anywhere on the image to readjust the viewer.

    To the right of the image will be the annotation box. To start the annotation process, select an "Image Type" from the annotation window. There are eight different image types supported by Wild.ID:

    Animal This image type should be used if there are animals and/or non-staff humans in the image.
    Blank This image type should be used if the camera trap is functioning correctly, but there is nothing in the image.
    Setup/Pickup This image type should be used for images that contain field staff setting or picking up cameras.
    Unidentifiable This image type should be used when the image quality is very bad and it is difficult to determine what kind of animal it is.
    Unknown This image type should be used when there is clearly an animal in the image, but the user does not know what genus/species it is.
    Misfire This image type should be used when the camera malfunctions and takes many pictures that do not contain anything.
    Start & End Although Wild.ID should automatically determine the correct start and end images for each memory card, you can manually change the start and end images.

    After you select the correct image type, fill in the remaining information and select Save.

    For images that are classified as an "Animal" – the annotation fields are similar to DeskTEAM.

    The data entry fields include who identified the photo/image type (the default annotation person will be listed if pre-set in preferences), the number of species (a second box will appear if more than one species is present), the genus and species, level of uncertainty, person making the taxonomic call and then a blank text field for any notes.

    As you enter the genus and species names, Wild.ID will attempt to complete them as seen in the image to the right:

    After you finish entering the annotation information, make sure to check the box next to the words "Apply to the photos in the group" to save the annotation for all the other images in that group of images. Image groups are automatically determined based on the date and time images were taken. By default, images within two minutes of each other will be assigned to the same image group. Prior to setting up a project and importing images, you can also change the length of time used for grouping images together in the Wild.ID preferences, which is discussed in more detail above in the "Setting Preferences" section.

    Once you have finished entering the required information, select the Save button to save the annotation. You should receive a message to let you know the annotation was saved successfully and will also see the circle next to the image name change from gray to green once the annotation is saved successfully as seen in the following image, which contains an example of the "Animal" image type:

    Group Mode
    To annotate images as a group, click on an image name from the navigation tree on the left and then select the Group' tab above the image. This will show you any images that are recognized within the Default Group Time Interval under Preferences. You may deselect any images that should not be in the group and will be able to annotate these individually. For those within a group, you can fill out the annotation information and it will apply to all images within the group.

    As in DeskTEAM, group mode is useful if many of the images in a group are the same. If an image is incorrectly grouped within a default group of images, prior to saving the annotation data - you can select or check the box below the image that you want to remove from the group and select Remove selected images from group. Once you have all images that you feel belong within a gropu, after annotating the image you can check the box next after annotating to Apply to the photos in this group and DeskTEAM will annotate all images within a group the same way.

    Users can double click on an image to open in a new viewing window, where you can zoom in or out to facilitate identification. You can navigate between groups choosing the Previous Group or Next Group above the images.

    c. Delete and Update Deployment Information
    If you realize that you have made an error in the information entered or in uploading images to a camera trap (deployment) location – please select the camera trap (deployment) point in the left window pane. This will show you a main window similar to when you loaded your images with the options to Update or Delete the information or images. You can choose to update information by choosing other options in the pull-down menus and selecting Update.

    If you choose to Delete a deployment – you will be asked to confirm that you are sure that you want to delete this deployment and associated data. If so, select OK, but please note that you will not be able to access this information again once deleted!

    d. Search Function
    If you are interested in searching specific criteria for previously annotated images, Wild.ID's "Find" function allows you to filter by project, time, photo type, genus, or species. To search your computer"s Wild.ID database, simply visit the main menu to select Edit > Find.

    A window will open that will enable you to select the criteria for which you would like to search and then select Search. The results of your search will appear in the left sidebar. If you select an image in the search results – the annotation window for that image will appear in the main window where you can also potentially edit and update image annotations.

    e. View Image Metadata
    Along the main menu, you have the option to select to view the image metadata either in the same window (replacing what you currently have in your right window pane or in a new window. To view the image metadata file while in Wild.ID, under the main menus select View > Image Metadata Table > and then select either in same window or in new window.

    However, please note that you will be unable to view metadata unless you have already selected a parent tree node of a project from the list available in the left window pane. If you try to select to view an image metadata table prior to selecting a project or while on a single image, you will receive the error message to the right:

    7. Saving and Exporting Data
    Important Note: The format and process to export TEAM data from Wild.ID to add to the central TEAM database is still under development. Please do not delete any annotations or images on your local Wild.ID until we provide an update.

    a. Saving Data
    Within Wild.ID, project data, images, metadata and annotations should be automatically saved after you have saved either a deployment or annotation.

    In addition, Wild.ID automatically saves any changes to preferences, project management, camera management or image annotation when you Sync with TEAM. The software currently has the capacity to store hundreds of thousands of camera trap images and associated metadata. However, Wild.ID should not be viewed as a stand-alone, sole repository of camera trap data over the longterm similar to DeskTEAM. While the software will continually expand its capacity to manage and store large amounts of image and metadata information, it is always advised to periodically back-up your data. To facilitate this process, Wild.ID offers several options to export both your image and data files that can be transferred to your computer, external device, another computer with Wild.ID, a server and/or cloud-based storage options such as TEAM's open-source camera trap data network - Wildlife Insights.

    Please note: Occasionally, camera trap data are accidentally erased or files become corrupted. When this happens, an additional "data recover" step should be added to the workflow so that the data can be recovered prior to annotation. There are several free (e.g., recuva, JPEGsnoop, PhotoRec_FR, PC Inspector) as well as commercial (e.g., Stellar Phoenix, Recover My Files) options for recovering lost or corrupted data.

    b. Exporting Data
    TEAM specific data export specifications are currently underway and this section will be updated in near future. If you would like to export data for other purposes, there are a few options below.

    Wild.ID has been developed to export data that is compatible with other Wild.ID users, TEAM's sister Wildlife Insights data repository, as well as several other analysis platforms (e.g., Excel and R).

    Exporting Data – from Wild.ID to Wild.ID
    Wild.ID allows users to manage a project across multiple local versions of Wild.ID. As long as similar parameters and project notation are consistent across Wild.ID versions, users may transfer their data via and export and import option. To export data to another version of Wild.ID, choose File > Annotate Images > and then choose the project for which you would like to export. Once you have opened the project, choose the level for which you would like to export data and then select File > Save Transfer File.

    You may choose to export data at various levels, such as:
    • the entire project
    • a specific sampling event within a project
    • an array within a sampling event, or
    • a camera trap within an array.
    Please note: If you have many images in Wild.ID, the program will need time to save the transfer file. Ideally, if your images are in the thousands, it would be ideal to let the "Save Transfer File" run overnight. To open a transfer file in another version of Wild.ID, select File > Open Transfer File.

    Exporting Data – from Wild.ID to Wildlife Insights
    Although still under development – Wild.ID offers an export option for those interested in adding files to the Wildlife Insight"s repository (https://www.wildlifeinsights.org) for long-term cloud-based storage or to compute available analytics (e.g. the Wildlife Picture Index or WPI). While we automatically enter TEAM data into these websites and analytic tools, this is an option for non-TEAM annual monitoring data. The most compatible format to transfer data from Wild.ID to the Wildlife Insight"s online repository is through saving data and images through the WCS format option (with or without images). To do this, on the main menu select Export > WCS Format > With or Without images

    Exporting Data – From Wild.ID to other programs
    Wild.ID also offers export options that are compatible with several other camera trap analysis platforms (e.g., Excel and R). To export data to your preferred program - under the main Wild.ID menu select Export > CSV or Excel Format > With or Without images.

    8. Help
    Note: This various "Help" sections require an internet connection

    Check for Updates
    Whenever you are connected to the internet while using Wild.ID, the software will inform you when new versions may be available. The easiest way to determine if an update is available is indicated on the top right side of the window where either New Version Available or Latest Version is displayed. If a new version is available, please follow the steps below to update Wild.ID.

    As described earlier, you can also choose Help > Check for Updates. This window also allows you to see what updates have been made to the Wild.ID software. If you do not have a consistent internet connection, it is advised to periodically check for new updates as well as plugin updates as we continue to improve the Wild.ID interface as well as the functionality and versatility of the TEAM plugin. If a new Wild.ID version is available, please select Update. A message box will inform you that Wild.ID will need to restart, so ensure you have saved any working annotation prior to updating and then select OK.

    Please note: The "What"s New?" link below the update, will provide information on the updates incorporated into each version. We encourage users to provide feedback and report errors so that we can continually improve Wild.ID for its users (please see how under "Help").

    Manage Plugins
    Currently Wild.ID only has one TEAM-related plugin available; however, we may continue to offer new plug-ins in the future. To see and manage which plugins are available, please go to the main Wild.ID menu and select Plugin and then Manage Plugins. You will see what plugins are available and can choose to either install, update or uninstall each plugin by selecting the corresponding option.

    Please note: After installing the Wild.ID TEAM Plugin – we do not recommend that you uninstall this plugin unless directed to do so by the organizing unit.

    TEAM Network – Sync with TEAM
    As in the Manage, Install and Sync TEAM Plugin section earlier, for the TEAM Network's long-term monitoring projects – you will need to sync with the Site Management tool on myTEAM to load and update certain site-specific properties to your version of Wild.ID. Please note – it is necessary to install and manage all TEAM data through the TEAM plugin properties. Syncing Wild.ID to the TEAM portal to load site information is mandatory prior to uploading and annotating images and will also be a way that the TEAM Network technical unit can assist in trouble shooting and/or adding project attributes such as new sampling events.

    Under the main menu - please select Plugin > TEAM Network > Sync with TEAM. You will be prompted to enter your myTEAM username and password and then select Login. Then you Choose the TEAM site to sync data from the pull-down menu and select Sync Data.

    If for some reason you are unable to sync with the TEAM Network provided you have a good internet connection, we ask that you contact us either via Wild.ID (see under the help section) and/or, preferably, via e-mail at help@teamnetwork.org.

    Contact Us
    If you have any questions, concerns or suggestions for improvement, Wild.ID provides a "Contact Us" form under the "Help" section. You will be prompted to provide your e-mail address and a blank field will allow you to add your text. A confirmation e-mail will be sent to you to verify that your inquiry has been sent and we will do our best to respond to your inquiry as soon as possible. Alternatively, or in addition, you can also contact us directly at help@teamnetwork.org.

    Report Error
    If you have technical issues while using Wild.ID, Wild.ID provides a "Report Error" form under the "Help" section of the main menu. The user will be prompted to provide an e-mail and a description of the error. We also highly recommend that while experiencing an issue, you select the Help > Report Error option, as the detailed log will be reflective of your current and most recent issue. Your text, with the error log report, will be sent directly to the development team and we will contact regarding your issue as soon as possible.

    Online Help
    This section is currently under development as is the online Wild.ID help section of www.teamnetwork.org.